The CIO for firms that don't want to hire one.
A senior team that takes over your technology, runs it every day, and makes the calls a CIO would. Not a ticket queue.
Most IT shops are still running on 2016.
You know the pattern. Open a ticket, wait, explain it again to someone new, get told to call the vendor. We built CYSTRA to be the other column.
What we take over.
Everything your firm runs on, fitted to how you work, then run every day by the people who set it up.
Infrastructure
Network, servers, cloud, endpoints. Built to fit the firm, then kept boring on purpose. Boring is what uptime looks like.
Security
Attackers don't beat your strongest system. They find the box nobody is watching. Most of the job is knowing every system a firm has and never letting one go unwatched.
Microsoft 365
The platform your people live in all day, set up so it stays out of their way and stays yours.
AI
Built into the work you already do, not a chatbot bolted on. It belongs in operations because it catches what people forget. You own the result.
The calls
What works, what doesn't, what's worth paying for and what isn't. We tell you straight. When you want us to make the call, we make it.
We don't resell anything.
No hardware. No software with our margin inside it. No stack you're stuck with because it's the one we sell. We fit your firm with tools your people enjoy using, put them in, and keep them running. We advise like a CIO, and we don't push vendors.
- No one-off projects
- No restrictive contracts
- No endless sales calls
It starts with a conversation.
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1
Where you are.
What's working, what isn't, what you're paying for and why. We listen first.
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2
Where you want to get to.
If you know, we plan the road. If you don't, we'll steer. We've taken firms from a single founder to multi-location practices.
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3
We take it over.
Then we run it, every day, and grow with the business. That's the whole engagement.
Two principals. A decade each.
Networks, systems, contracts, and running the work at the management level. When you hire CYSTRA, this is who shows up, and who you'll be talking to for years.
Started CYSTRA in a Charleston living room in 2017. Infrastructure, security, and the contracts behind them.
Networks, systems, and the day-to-day of keeping a firm's technology running well.
Every client we've taken on is still with us.
Most started with us as small firms. Several are now multi-location practices. Together they're worth hundreds of millions in revenue. You won't find their names here; that's part of the service.
- A chain of pediatric practices
- A high-profile law firm
- A large private energy company
- An entertainment studio behind a #1 hit
- A regional leader in dental care
Tell us what's not working.
One email. A principal reads it and writes back. No form, no sales rep, no discovery funnel.
[email protected]